Subject to these terms, we do not offer refunds on the purchase of digital products. Where items have been made or personalized for you, they are non-refundable unless defective. Please be sure to confirm all items prior to purchasing. Once a product has been downloaded by you, no right of cancellation or refund exists under the The Consumer Contracts Regulations June 2014 due to the electronic nature of our products. Any refunds shall be at our sole and absolute discretion. You agree that under no circumstances whatsoever shall you initiate any chargebacks via your payment provider. You agree that any payments made by you for any of our products are final and may not be charged back. We reserve the right to alter any of our prices from time to time.